Privacy Policy

Information Collection and Use

For a better experience while using our Service, we may collect personally identifiable information including, but not limited to: your name, phone number, email address, postal address, and service request details. This information is used to provide and improve our services, respond to inquiries, deliver support, and verify account access when applicable.

SMS Messaging and Phone Number Use

If you provide your phone number through our website forms, service intake forms, or by contacting us directly, you may receive SMS messages related to customer support and service updates, appointment coordination, account notifications, and security verification or two-factor authentication (2FA/MFA). Message frequency may vary depending on service needs. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP, or reply HELP for assistance.

Mobile phone contact information will not be shared or sold to third parties for marketing or promotional purposes.

Consent

We only send text messages to individuals who have provided consent by submitting a phone number through our website forms, requesting IT services or support, or initiating communication with MRComputerPro. Any web forms that collect phone numbers include access to this Privacy Policy.

Log Data

Whenever you visit our Service, we may collect information that your browser sends to us (“Log Data”). This Log Data may include your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses cookies to collect information and improve our Service. You can accept or refuse cookies and know when a cookie is being sent to your computer. If you choose to refuse cookies, you may not be able to use some portions of our Service.

Service Providers

We may use trusted third-party service providers to support our operations, such as:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

These third parties may have access to your Personal Information only to perform the tasks assigned to them on our behalf and are obligated not to disclose or use it for any other purpose.

Security

We value your trust in providing Personal Information and use commercially reasonable means to protect it. However, no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of those websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it. If you are a parent or guardian and believe your child has provided personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for changes. Any updates are effective immediately upon posting.

Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us:

• Email:
• Website: https://mrcomputerpro.com
• Phone: